Lowest Price Guaranteed is Kaodim's assurance on price for all our users. If you find a lower price from any of our competitors for the exact same service, you can claim a refund for up to 2x of the difference!*
Just remember to contact us after submitting a request, and at least 24 hours before your service date. Refund of the difference will only be honored after a Kaodim service has been completed and paid for.
*Difference will be refunded via cash (exact difference) or Kaodim Voucher (2x of the difference)
Lowest Price Guarantee is only applicable for the following service types only:
- Aircond Servicing
- Local Moving - Budget Lorry
- Local Moving - Premium-All in package
Please submit the supporting documents here, Kaodim Lowest Price Guarantee Claim Form.
Terms and Conditions
1. Our "Lowest Price Guarantee" applies to submitted service requests only. You must provide us your Kaodim Service Request ID, along with supporting documents in order to make a claim.
2. To qualify for a price match, the following conditions must apply:
- Must be provided by a valid business entity available in Malaysia
- Must be for the same exact service
- Priced in Malaysian Ringgit (MYR)
- The service must be available on the exact same date, and cannot be a limited time offer
- The service's price must not be lower due to an advertising error, misprint or sale price
3. Kaodim will only price match the base price, excluding any add-ons or variations. The competing service must be the same as what Kaodim offers at the base package price.
4. Refund of the difference can be obtained by:
- Cash for the exact difference or,
- Kaodim voucher for 2x the difference.
5. Refund of the difference will only be honored after a Kaodim service has been completed and paid for.
6. Kaodim has the rights to determine the validity of any submitted claim.
7. "Lowest Price Guarantee" cannot be combined with other promotions.
8. Acceptable forms of supporting documents:
- Screenshots of the competing price for the same price; or
- A formal quotation with the business address and registration number clearly stated.
- Screenshots of conversations do not qualify.
- Screenshots of generic, non-customised quotations do not qualify